Information and communication technology services (ICTs) such as mobile phone, print and radio, help in the functioning of MSE commodity and service markets. The provision and access to information and communication services make it possible to link producers and consumers to markets - accelerating business competitiveness, promoting efficiencies in delivery of goods and services, democratic governance and human development. ICTs improve access to market opportunities and benefits for the poor in micro and small enterprises (MSEs) enabling them to make decisions that improve their lives.

Business Development Services (BDS) Zambia is a project of the ILO funded by Sida, developing and piloting models and concepts on business support services with private sector media partners. These commercial models are aimed at rolling out effective channel solutions that drive bundled business services and opportunities to MSEs, at a price and quality they can afford. Through the provision of timely, relevant and valuable services to the SME sector, the goal is to integrate the sector into mainstream productive markets in order for them to grow and create jobs in the long term. Read More....

Radio Programmes Small business radio programmes facilitate business linkages, enhancement of access to business support services, policy advocacy on issues affecting small enterprises... Read More...  HIV/AIDS Risk Management The BDS Zambia Project developed the ILO HIV and AIDS Basic Handbook for Entrepreneurs to equip people in small businesses with tools, and empower them to act against HIV and AIDS at the workplace... Read More...

Business Papers and Magazines Business publications and magazines enhance quick access to updated business information, offer advertising and marketing opportunities and develop sub-contractor and supplier networks... Read More...   Business Training and Advisory Services Responding to local needs, the project is affiliated to international professional training institutions and consultancy firms, providing a range of tailored training and advisory services... Read More...